For those users that have been having problems with our live support we are aware of the problem and we are now working on a solution, in the mean time our support forms and emails are now been resolved within three hours from the time posted.
I have noticed that a lot of the issues that have been reported to us by users as problems are in fact not problems or bugs but just users not understanding how to use the system.
With this in mind I am offering free training to our entire users via the web or we can send out a tech to train you in your place of business.
The in person training is limited to users who currently in Alberta Canada, however users outside this region can book online training via our support page.
We are always looking for input from our users on finding solutions on making Easy Bill Online more user friendly; please send your comments and or suggestions to us via our support page.
Over three months ago I asked my developers to remove the reports app and redevelop it to be more customizable and user friendly.
It’s already a huge undertaking trying to master the art of delivering desktop-quality software inside of a browser and I must say we have had some major challenges however I am very pleased to announce we are now in the home stretch .
I want to thank our user for their input and tremendous patients and understanding while we worked on resolving this issue, you can now look forward to a remarkable app with some of the best features possible.
Look out for the screen shots soon.
Thanks again everyone
Collin
Edmonton, AB — 03 March 2009— Easy Bill Online Inc., an Edmonton based provider of online business productivity suites that effortlessly enable communication, integration and collaboration regardless of computer or device platform today announced Mr Suniel Sambasivan is leaving the company effective immediately to pursue new opportunities.
"Mr Suniel Sambasivan is highly regarded in the company and he will be missed. He played an important role in building our company's online presence and we intend to build on that foundation, we wish him the very best in the future," Easy Bill Online's President and CEO Collin Snowball says in a comment.
About Easy Bill Online
Easybill Online Inc is about to revolutionize the Software as a Service sector by introducing the first hosted suite of small business collaboration tools from one user interface.
Our mission is to offer our market leading solutions that leverage the power of the Internet to provide customers with a wide range of online productivity suites that will effortlessly enable communication, integration and collaboration regardless of computer or device platform.
Contact Information:
Collin A. Snowball
Easy Bill Online Inc.
email: collin@easybillonline.com
website: http://www.easybillonline.com
Telephone: 780 462 4571
Maintenance events:
Time Window:
March 15th, 2009
Routing Protocol Timer Change
Impact: Low
Maintenance Window: 12:01 A.M. to 1:30 A.M. CDT (5:01 A.M. to 6:30 A.M. GMT)
Our provider will be making minor changes to our routing protocol timers to add stability and increased redundancy to the public network. These changes will also increase the datacenter’s overall scalability. Traffic will be shifted away from devices being updated in which you may notice brief periods of latency and minor packet loss. There is no expected downtime associated with this maintenance.
Yesterday, Easy Bill Online was reviewed by Ronen Halevy at berryreview.com.
"Kris let me know about this cool service from EasyBillOnline that gives you access to quite a bit of their functionality from your BlackBerry browser. They offer a whole cloud-based invoicing system and their mobile features are pretty powerful. Has to be one of the nicest mobile website services I have seen in my browser so far."
Read the rest of the review here.